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Product Protection Services for eCommerce Businesses with Rohan Shah
On this episode of Link Up Leaders, Francois and Lisa are sitting down with Rohan Shah, Founder and SVP of Business Development and Partnerships at Extend to learn more about how product protection services can help increase customer retention by enhancing the post-purchase experience.
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💥About Our Guest!💥
One to forge new paths, Rohan Shah is bringing a fresh perspective to the outdated warranty industry as Founder and Senior Vice President of Business Development and Partnerships at Extend. Since founding Extend in 2019, Rohan’s focus has been on driving business value for enterprise brands and retailers by keeping their customers connected to their products and brands. Building innovative solutions with talented teams is what fuels Rohan. After graduating from Stanford University, he founded multiple companies, incubated new startups for Fortune 500 clients at Boston Consulting Group’s Digital Ventures, and invested in a variety of industry-leading technology companies. He enjoys exploring new places, watching the Golden State Warriors, and spending time with family.
Extend is an API-first company that allows any merchant to easily offer extended warranties and protection plans while providing the merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy providers. Extend works with leading retailers across consumer electronics, appliances, auto parts, sports and fitness, and more. The company’s modern and digitally native solution delivers an up-leveled product protection experience that results in a win for merchants and their customers. Extend works with leading merchants including Peloton, iRobot, Harman/JBL, Backcountry, Balsam Hill, BlendJet, RealTruck, Traeger Grills, and more across the United States and Canada.
Learn more about Extend at https://www.extend.com/
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👋Connect with our hosts Lisa and Francois on LinkedIn
🔗 Francois Jaffres: https://www.linkedin.com/in/francois-jaffres/
🔗 Lisa Kinskey: https://www.linkedin.com/in/lisakinskey/
Follow Link Up Leaders on social media!
🌐 Find us on Facebook: https://www.facebook.com/linkupleaders
🌐 Follow us on Instagram: https://www.instagram.com/link_up_leaders/
🌐 Like us on LinkedIn: https://www.linkedin.com/company/link-up-leaders-podcast/
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🔔Don't forget to subscribe and turn on notifications!🔔
Should you or someone you know be on the show? Let us know! Send us a DM through Facebook telling us why you would be a great guest for the show! Start your eCommerce business by sourcing through Noviland, Inc. www.noviland.com
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By Noviland, Inc.
5
99 ratings
On this episode of Link Up Leaders, Francois and Lisa are sitting down with Rohan Shah, Founder and SVP of Business Development and Partnerships at Extend to learn more about how product protection services can help increase customer retention by enhancing the post-purchase experience.
--
💥About Our Guest!💥
One to forge new paths, Rohan Shah is bringing a fresh perspective to the outdated warranty industry as Founder and Senior Vice President of Business Development and Partnerships at Extend. Since founding Extend in 2019, Rohan’s focus has been on driving business value for enterprise brands and retailers by keeping their customers connected to their products and brands. Building innovative solutions with talented teams is what fuels Rohan. After graduating from Stanford University, he founded multiple companies, incubated new startups for Fortune 500 clients at Boston Consulting Group’s Digital Ventures, and invested in a variety of industry-leading technology companies. He enjoys exploring new places, watching the Golden State Warriors, and spending time with family.
Extend is an API-first company that allows any merchant to easily offer extended warranties and protection plans while providing the merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy providers. Extend works with leading retailers across consumer electronics, appliances, auto parts, sports and fitness, and more. The company’s modern and digitally native solution delivers an up-leveled product protection experience that results in a win for merchants and their customers. Extend works with leading merchants including Peloton, iRobot, Harman/JBL, Backcountry, Balsam Hill, BlendJet, RealTruck, Traeger Grills, and more across the United States and Canada.
Learn more about Extend at https://www.extend.com/
--
👋Connect with our hosts Lisa and Francois on LinkedIn
🔗 Francois Jaffres: https://www.linkedin.com/in/francois-jaffres/
🔗 Lisa Kinskey: https://www.linkedin.com/in/lisakinskey/
Follow Link Up Leaders on social media!
🌐 Find us on Facebook: https://www.facebook.com/linkupleaders
🌐 Follow us on Instagram: https://www.instagram.com/link_up_leaders/
🌐 Like us on LinkedIn: https://www.linkedin.com/company/link-up-leaders-podcast/
--
🔔Don't forget to subscribe and turn on notifications!🔔
Should you or someone you know be on the show? Let us know! Send us a DM through Facebook telling us why you would be a great guest for the show! Start your eCommerce business by sourcing through Noviland, Inc. www.noviland.com