The unstoppable product - Strategy for B2B high-tech

Product sales & Risk Perception #02: Increase affinity with your buyers and end-users


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Listen this chapter to learn the second bucket of the Low-Risk Reinvention framework: affinity to the buyer and end-user to reduce the perception of buying and adopting your product.


Along this chapter, we'll emphasize the importance of understanding the customer, providing trial periods, and aligning the product with the customer's values and workflow.


Examples of successful implementations, such as Vermont's COVID vaccination program, Microsft's Office 265, Amazon, and others innovations, highlight the effectiveness of these strategies in reducing risk and driving adoption.


Takeaways

  • Understanding the customer and showing affinity is crucial in reducing risk perception and driving adoption.
  • Trial periods and trial-before-commitment options can significantly lower the risk perception for potential customers.
  • Aligning the product with the customer's values, workflow, and familiar channels increases the likelihood of adoption.
  • Evaluating, integrating, and providing reliable customer support is essential in building trust and reducing risk.
  • Chapters

    00:00 Welcome to the Unstoppable Product!

    00:09 Diving into Low-Risk Reinvention

    02:19 Exploring the Affinity Bucket

    04:48 Domain Expertise: The Key to Affinity

    07:36 The Power of Familiarity in Product Adoption

    13:25 Workflow Integration: Ensuring a Smooth Transition

    19:46 Trial Before Commitment: Reducing Risk Perception

    23:54 Unlocking the Power of Trial Periods

    24:50 Competitive Edge with Free Trials

    26:05 Innovative Trial Strategies for High-Value Products

    27:44 Supporting Evaluation and Adoption

    33:20 Value Alignment: The Key to Customer Satisfaction

    38:27 Leveraging Trusted Channels for Effective Marketing

    43:43 Wrapping Up: Low-Risk Reinvention Series


    Get our help to close more clients by reducing the risk perception of your product at www.predictableinnovation.com

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    The unstoppable product - Strategy for B2B high-techBy Jose Bermejo & Warren Schirtzinger