Carlos Gonzalez de Villaumbrosia is the CEO and Founder of Product School, the global leader in product management training. Since 2014, the community has grown to more than one million people. In this episode, Carlos shares his experiences from the digital product world, in a conversation with Shawna Wolverton, Executive Vice President of Product at Zendesk. Learn about: 

• The bootstrap approach to building a community-centric business 
• The role of a product manager in early stage startups 
• How to best unify the customer experience from product to service