Signing up to subscriptions has never been easier, yet cancelling them can feel deliberately exhausting. Professor Jeannie-Marie Paterson explains why subscription traps have become so widespread and how proposed consumer law reforms aim to stop unfair cancellation practices.

Guest: Professor Jeannie-Marie Paterson, Co-Director at the Centre for AI and Digital Ethics, Digital Access and Equity Research Program, Melbourne Social Equity Institute, University of Melbourne

Presenter: Warren Andrew

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