Customer experience drives 53% of purchase decisions, not clinical superiority. This is particularly relevant for radiation oncology programs. Programs that document performance gaps can negotiate from a position of strength.Takeaways<ul><li>Customer experience is a key factor in purchase decisions</li><li>Documented performance gaps empower negotiation</li></ul>

Customer experience drives 53% of purchase decisions, not clinical superiority. This is particularly relevant for radiation oncology programs. Programs that document performance gaps can negotiate from a position of strength. TakeawaysCustomer experience is a key factor in purchase decisionsDocumented performance gaps empower negotiation

Programs that document performance gaps can negotiate from a position of strength.

Short, operator-level strategy for radiation oncology and cancer program leaders navigating margin pressure, capital decisions, and AI reality. No fluff. No pitch. Just what the vendor isn't telling you.

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Short, operator-level strategy for radiation oncology and cancer program leaders navigating margin pressure, capital decisions, and AI reality. No fluff. No pitch. Just what the vendor isn't telling you.

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Programs that document performance gaps can negotiate from a position of strength.

Programs that document performance gaps can negotiate from a position of strength.