Project Management for the Web with Rachel Gertz

Digital PM Trainer Rachel Gertz returns to the show to dispel myths about project management and explain how essential it is to success — not only of the project, but the client relationship. She defines PM for today's digital projects, which isn't just about organizational skills, but also about communication and empathy. Rachel shares strategies for helping keep projects on time, managing expectations and dealing with scope creep, as well as advice for budgeting and billing.