Why do casinos run promotions, and how do they decide which ones make the cut? In this episode of Lights, Slots, Action, Alton and Marc dive into the planning, strategy, and customer feedback that shape Hollywood Casino Bangor's promotions calendar. From hot seats to sweepstakes to jackpot frenzies, get the inside story on how promotions are designed to bring energy, value, and fun to every visit.

🔑 3 Key Takeaways:

1. How Promotions Are Planned – Learn how casinos map out promotions a year in advance, factoring in holidays, guest demand, and what's worked before.

2. Types of Promotions Explained – Understand the difference between hot seats, sweepstakes, and exclusive events—and how to qualify.

3. Why Feedback Matters – Discover how guest surveys, on-the-floor conversations, and real-time response shape which promotions stick (and which don't).