Property Management Unfiltered

Property Management Mini Series: Building an Effective Organizational Structure in 2024

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In the inaugural episode of this Property Management Mini Series, Matt and Kenny take a deep dive into the intricacies of growing LIV Indy (https://www.livindy.co), their property management company based in Indianapolis. This episode peels back the layers of the business to reveal the mechanics behind scaling from over 200 doors to an impressive 473 in just a year, with a goal to reach 750 doors by the end of 2024. They distinctly outline their journey, the challenges they face, and the systematized strategies they've deployed for scalable growth and operational efficiency.

Both hosts reflect on the pivotal moments in the company's development, emphasizing the need for meticulously crafted systems and processes that can handle rapid growth without compromising service quality.

They approach the discussion with a candor that's refreshing, laying out the intention to grow their margin significantly while scaling their door count.

Key Takeaways:

  • LIV Indy experienced substantial growth from 203 to 473 doors under management within a year, highlighting the significance of referrals and integrity in their expansion
  • Transparent discussions about challenges and innovations in property management are central to their philosophy and growth strategy
  • The company pivoted towards a heavy emphasis on software automation and virtual assistance to support growth while optimizing operational efficiency
  • LIV Indy's approach to maintenance and leasing, particularly their partnership with Sunroom Rentals (https://sunroomrentals.com), illustrates the integration of technology for scalability and improved client service
  • The team's goals for 2024 involve not only reaching 750 doors but also achieving a 50% margin through further operational refinement and strategic growth initiatives.
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    Property Management UnfilteredBy Property Management Unfiltered