Doug is joined by Sarah James, Director of Hampstead Residential Sales at Strutt & Parker, for a brilliant conversation on all things agency, community, and London property.

Sarah shares her 21‑year journey, the shift toward client‑centric brokerage models, and why Hampstead’s village atmosphere continues to attract buyers looking for connection and belonging. From solving transactional challenges to building lifelong client relationships, this episode gives a warm, honest insight into the people‑first approach behind great property work.

Perfect for agents, buyers, sellers, or anyone interested in London’s most characterful neighbourhoods.

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