In this episode of Property Particulars, Doug Irvine, Partner and host of the podcast, is joined by Adam Jones, Director of The Bespoke Agent, for an honest and practical conversation about modern estate agency, long‑term relationships, and collaboration across the property transaction.

Adam shares his journey into property, starting out in Shoreditch before helping to build The Bespoke Agent, and reflects on navigating lockdown, supporting clients during uncertainty, and why long‑term relationships matter more than ever.

Doug and Adam discuss:

• Building a relationship‑led estate agency rather than chasing short‑term transactions

• What Adam is seeing in the market now and why experience matters
• Why agent–solicitor collaboration is essential to getting deals done
• What makes a good estate agent, and a good solicitor
• Communication, pragmatism and the importance of picking up the phone
• Buyer priorities today: outdoor space, light, lifts and service charges
• Adam’s own experiences buying and selling property
• Standout transactions, celebrity viewings and Shoreditch favourites

A candid, insightful and often humorous discussion that offers real behind‑the‑scenes insight into how successful property professionals work, and why relationships always outlast the deal.

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