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PropTech Disrupted | How PropServ Is Automating Maintenance, Cashflow & Client Experience
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In this episode of The Elite Agent Masterclass, James Humphries-Stone and Jack Durkin sit down with Sam, the founder of PropServ — the platform that’s changing how estate agents handle property maintenance, client care and cashflow.
What started as an idea inside an agency is now a fully built PropTech solution that’s solving a huge pain point for lettings agents: repairs and maintenance.
Sam shares the behind-the-scenes journey of building PropServ from scratch — and how they’ve combined automation, AI and financial forecasting to make property management easier, more efficient and more profitable.
Inside this episode:
🛠️ The origin story of PropServ — from frustration to solution
📉 How maintenance is hurting client retention & reputation
🤖 The systems behind PropServ’s AI-driven maintenance automation
💸 How agents are generating passive income from the platform
🔁 Why agencies need to think beyond sales and diversify
💡 Lessons on launching a tech platform while running a business
⚙️ How PropServ integrates into the agent and landlord experience
🚀 The future of PropTech — and what agents need to watch for
If you’re running a lettings book, looking for smarter systems, or thinking of launching your own tech-enabled product — this episode is full of real-world lessons on execution, automation and growth.
🎧 Available now on Spotify, Apple Podcasts & YouTube
👇 Follow The Elite Agent Masterclass Podcast:
Spotify 👉 https://open.spotify.com/show/4WOvGUrqYPRKoLMMpxik7l?si=30f3ede8da6548eb
Apple Podcasts 👉 https://podcasts.apple.com/gb/podcast/the-elite-agent-masterclass/id1744563786
YouTube 👉 https://www.youtube.com/@theeliteagentmasterclass
Engage With Us
Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career.
Connect with James on Socials:
Instagram | Facebook | LinkedIn
Connect with Jack on Socials:
Instagram | Facebook | LinkedIn
Connect with TEAM on Socials:
Instagram | Facebook | LinkedIn
View all episodes
By The Elite Agent MasterclassSend us a text
In this episode of The Elite Agent Masterclass, James Humphries-Stone and Jack Durkin sit down with Sam, the founder of PropServ — the platform that’s changing how estate agents handle property maintenance, client care and cashflow.
What started as an idea inside an agency is now a fully built PropTech solution that’s solving a huge pain point for lettings agents: repairs and maintenance.
Sam shares the behind-the-scenes journey of building PropServ from scratch — and how they’ve combined automation, AI and financial forecasting to make property management easier, more efficient and more profitable.
Inside this episode:
🛠️ The origin story of PropServ — from frustration to solution
📉 How maintenance is hurting client retention & reputation
🤖 The systems behind PropServ’s AI-driven maintenance automation
💸 How agents are generating passive income from the platform
🔁 Why agencies need to think beyond sales and diversify
💡 Lessons on launching a tech platform while running a business
⚙️ How PropServ integrates into the agent and landlord experience
🚀 The future of PropTech — and what agents need to watch for
If you’re running a lettings book, looking for smarter systems, or thinking of launching your own tech-enabled product — this episode is full of real-world lessons on execution, automation and growth.
🎧 Available now on Spotify, Apple Podcasts & YouTube
👇 Follow The Elite Agent Masterclass Podcast:
Spotify 👉 https://open.spotify.com/show/4WOvGUrqYPRKoLMMpxik7l?si=30f3ede8da6548eb
Apple Podcasts 👉 https://podcasts.apple.com/gb/podcast/the-elite-agent-masterclass/id1744563786
YouTube 👉 https://www.youtube.com/@theeliteagentmasterclass
Engage With Us
Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career.
Connect with James on Socials:
Instagram | Facebook | LinkedIn
Connect with Jack on Socials:
Instagram | Facebook | LinkedIn
Connect with TEAM on Socials:
Instagram | Facebook | LinkedIn