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This episode of Provider Pulse goes beyond clinical roles and takes you behind the scenes with Kenn Arning, Harborview’s longtime mail clerk and self-described ‘postal detective.’ For more than four decades, Kenn has sorted 5,000 pieces of mail a day, tracked down misdirected packages, and built connections across every department in the hospital.
Kenn shares how his Quaker education, global travels, and passion for learning about people and the places they are from shaped his work — and why Harborview’s mission keeps him coming back year after year. This is a conversation about service, curiosity, and the unseen networks that hold a hospital community together.
Resources mentioned in the episode:
Working: People Talk About What They Do All Day and How They Feel About What They Do by Studs Terkel
https://www.goodreads.com/book/show/59649.Working
FIUTS: Foundation for International Understanding Through Students.
https://www.fiuts.org/
Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW
By Dr. Duncan Reid, MD @ EthnoMed.orgSend us a text
This episode of Provider Pulse goes beyond clinical roles and takes you behind the scenes with Kenn Arning, Harborview’s longtime mail clerk and self-described ‘postal detective.’ For more than four decades, Kenn has sorted 5,000 pieces of mail a day, tracked down misdirected packages, and built connections across every department in the hospital.
Kenn shares how his Quaker education, global travels, and passion for learning about people and the places they are from shaped his work — and why Harborview’s mission keeps him coming back year after year. This is a conversation about service, curiosity, and the unseen networks that hold a hospital community together.
Resources mentioned in the episode:
Working: People Talk About What They Do All Day and How They Feel About What They Do by Studs Terkel
https://www.goodreads.com/book/show/59649.Working
FIUTS: Foundation for International Understanding Through Students.
https://www.fiuts.org/
Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW