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PSD - Principles and Practices
This episode dives into the rigorous training of California’s public safety dispatchers, highlighting adult learning principles, phased instruction, and the POST Basic Dispatcher Course. We also explore key skills like structured questioning, call prioritization, and techniques for handling high-stress and silent 9-1-1 calls
Follow us on Instagram!
https://www.instagram.com/thetellingpodcast/
This content is not sponsored or endorsed by any organization. This content is also subject to change.
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By The Telling NetworkThis episode dives into the rigorous training of California’s public safety dispatchers, highlighting adult learning principles, phased instruction, and the POST Basic Dispatcher Course. We also explore key skills like structured questioning, call prioritization, and techniques for handling high-stress and silent 9-1-1 calls
Follow us on Instagram!
https://www.instagram.com/thetellingpodcast/
This content is not sponsored or endorsed by any organization. This content is also subject to change.