Tactics for Tech Leadership (TTL)

Psychological Whatchamacallit?

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What is safe about psychological safety? Do you really want everyone to feel comfortable all the time? Research tells us that psychological safety is a key component of effective teams and organisations. This week Mon-Chaio and Andy dig into the whats and wherefores of psychological safety. They dive into how it is measured, how it fits together with other concepts researched, tell some stories of their own about psychological safety, and debate how it interacts with accountability.


Opening quote from "Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct"


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References

  • Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct - https://www.annualreviews.org/doi/full/10.1146/annurev-orgpsych-031413-091305
  • Enhancing psychological safety in mental health services - https://ijmhs.biomedcentral.com/articles/10.1186/s13033-021-00439-1
  • Four Steps to Building the Psychological Safety That High-Performing Teams Need Today - https://hbswk.hbs.edu/item/four-steps-to-build-the-psychological-safety-that-high-performing-teams-need-today
  • An individual perspective on psychological safety: The role of basic need satisfaction and self-compassion - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9434267/
  • What Google Learned From Its Quest to Build the Perfect Team - https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html
  • Psychological Safety and Learning Behavior in Work Teams - https://www.jstor.org/stable/2666999
  • Psychological Safety and Norm Clarity in Software Engineering Teams - https://arxiv.org/abs/1802.01378
    • For whatever reason the Google Re:work information only seems to be available in Japanese anymore. The Japanese translation of the article that Andy referenced in the episode is available here: https://docs.google.com/document/d/1M2HvwvzFXfnNJkt-r9s4XXQtNl8YeVHfEpoICwzNIPo/edit
    • Can a team be too psychologically safe? - https://psychsafety.co.uk/psychological-safety-83-can-a-team-be-too-psychologically-safe/
      • ...more
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      Tactics for Tech Leadership (TTL)By Andrew Parker and Mon-Chaio Lo