My good friend, Christine Townsend, has probably one of the most interesting backgrounds in communications. Not only a police officer herself, but she served as the Head of Corporate Communications for the City of London Police - during some of the most watched events in the city's history; Trials, bombings and the Olympics!

We dive into the unique challenges of Public Information Officers (PIO's) and the role that they play as the intermediary between the stakeholders that they serve, the government and the people.

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