IBM service management specialist, Ivor Macfarlance, talks about his experience teaching the popular service management simulator workshop and gives a preview of what to expect at Pulse 2012.

Pulse 2012 preview: Service Management Simulator

Scott Laningham, editor of developerWorks podcasts, talks with thought leaders
			in many fields, paying extra attention to the computing and software element with each
			focus. This feed also features other developer-related podcasts from IBM.

Technology

Scott Laningham, editor of developerWorks podcasts, talks with thought leaders in many fields, paying extra attention to the computing and software element with each focus. This feed also features other developer-related podcasts from IBM.

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Pulse 2012 preview: Service Management Simulator

Pulse 2012 preview: Service Management Simulator