Voice Model is an app designed for Shopify merchants. It's an AI-powered voice assistant enabling interaction with online stores through natural language, offering various functionalities like navigation, support, and feedback collection. Pulse specifically focuses on improving internal team communication by providing a centralized voice-based system for accessing company information and customer feedback summaries, aiming to replace fragmented communication methods and keep teams synchronized efficiently. It acts as a shared knowledge base accessible via voice queries, but does not handle tasks like inventory changes or collecting new feedback.

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