CX Today

Purpose-Built Gen AI for the Contact Center: Introducing ElevateAI by NICE (with Demos!)


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CX Today's Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE.

After an introduction to the NICE ElevateAI, we discuss:

  • How to set up ElevateAI
  • The GenAI use cases within ElevateAI
  • How the "Ask Elevate" feature works
  • Which models power ElevateAI's GenAI?

We also share video demos throughout, bringing the solution to life.

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