Everyone knows the difference a good coach can make, but when it comes to fully knowing what their purpose and process is within an organization there is less understanding. What is a good coach and how will they provide value to my team?

With over 25 years of experience working with talent management, leadership, hiring, and learning, David welcomes Claude Werder, Senior Vice President and Principal Analyst at Brandon Hall Group, to the show. Claude shares all the benefits of coaching, how personalization is vital, how it is different from mentoring, and how it will continue to grow and benefit organizations for the future.

Join us as we discuss:

• The improvements made in an organization from personalized coaching
• The differences between Coaching vs. Mentoring
• What makes an effective coach and what their outcomes should be
• Technology’s role in the coaching process with automation