In this conversation, Jeff Ganter discusses the need to restore the human element in Human Resources (HR). He highlights the fear and distrust employees often feel towards HR and emphasizes the importance of rebuilding trust throughpartnership and open communication. Ganter calls for a collaborative effort between HR and employees to create a supportive workplace culture where everyone feels valued and heard.

Takeaways

·     HR should be the heartbeat of the organization, not a hall monitor.

·     Employees often view HR as a protector of the company over individuals.

·     Trust is essential for a healthy workplace culture.

·     HR needs to shift from surveillance to support.

·     Employees want to feel seen and heard by HR.

·     Partnership between HR and employees is crucial for improvement.

·     Courage is required from both HR and employees to foster change.

·     Open communication can prevent issues from escalating.

·     Rebuilding trust requires participation from everyone in the organization.

·     HR's role should focus on real support, not just policies.

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