As we contemplate a return to the office and the merging of our physical and virtual workspaces, how do we carry on with progressive initiatives from “the before times,” while using all that we’ve learned over the past year to create a hybrid practice model of unprecedented innovation, inclusion and engagement? Monique Jilesen, a partner at Lenczner Slaght who is leading the firm’s COVID response, provides an insider’s take on combining technology and human potential to best effect in the reconfigured legal workplace.