Human capital strategist Sarah McEneaney, Digital Talent Leader at consulting giant PwC US, and who works alongside L&D professionals on a daily basis, joins us on this latest episode of our ‘Learning Leaders’/Season 5 stream of the podcast to talk about everything from why she thinks Improv is something we all should be interested in if you want to Lead and/or Communicate in business to the radically changing role of in-house mentoring at corporations like hers. Sarah is a strong proponent of the power of employee experience as the key to future-proofing organizations at scale, and is passionate about amplifying business potential by combining talent with technology, skills and tools—and permission. Currently Chicago-based, Sarah has also spent time with the in Boston, Ireland, London, New York, Seattle and Sydney, where she also gained private sector experience. She earned a Bachelor of Science from University College Cork, an MBA from the University of Chicago’s Booth School of Business, and is a CPA in addition to holding an Irish Chartered Accounting designation. On our call, we hear about everything from why she loves living in The Windy City so much, being one of ‘the seven’ Chicagoans who actually like the weather! to: her day job ‘future proofing’ 50,000 of the 200,000-strong global PwC workforce, and how she got to this ‘coolest’ after multiple accounting and business roles right over the world, starting in her native Ireland; her interest in data analytics; the changing talent strategy approach of big consulting firms like hers (and how that’s changing traditional coaching and mentoring styles) and how that maps onto PwC’s multi-year digital transformation strategy; details of the special two-year internal ‘Digital Accelerator’ training program she helps deliver, and how a detailed L&D process supports it; why we need to move away from standardised learning to ‘infinite’ learning; the PwC philosophy of digital transformation as a’cultural change powered by technology;' her advice on how to not get replaced by a robot; her interest and passionate work in not just business, but also, citizen-led innovation and the PwC internal ‘GitHub’ that’s been set up to help first the latter; and much more.