How do you feel when unfair online reviews seem irrelevant, off topic, bizarre and random? How do you stick to your cancellation Ts and Cs when you know someone WILL write you a bad review because they feel it's not fair you have charged them even though it was the contract they signed?

This is question 48 of 52 asked by solopreneurs and small business owners just like you, and answered by me as their mentor and coach. The print and Kindle versions of **Your Biz Your Way** are available at all the Amazons. And you can read the first chapter for free via my website [JudithMorgan.com/book](https://JudithMorgan.com/book)