In today’s Q&A Friday, we talk about serving a diverse customer base, hiring a professional coach, growing multiple email lists, staying motivated, and more!

• When you serve a very large range of customers, how do you decide what features to build first?
• Any advice for picking a product or service that fits with your content? 
• When personally welcoming a new subscriber to my newsletter, is it better for me to write a personalized welcome email to them or send a personalized welcome video instead?
• What are the things you should look for when hiring a professional coach?
• ​Nathan, you mentioned how you quit your job and it took you about six months to get back to your usual pace of productive output. Can you talk more about that and motivation while working solo?
• Would you put out an e-book first? Or go for a full book for a specific topic?
• ​As a rapidly growing business, when is the right time to transition from "scratching your own itch" to "serving the current/future needs of your market/customers"?
• When should creators start a new email list vs. growing a single large one? Should new but related products start with a new list?

Links

• Drew Holcomb
• Episode 36 of Future Belongs to Creators: Coming Up with a Business Model
• Dan Ariely
• Sean Wes
• How to Build a Sustainable Business Coaching Practice (And Double Your Rates in the Process) by Barrett Brooks 
• Mike Pacchione
• Chris Guillebeau
• Free ebook Templates
• Interviewing Users: How to Uncover Compelling Insights by Steve Portigal
• How Fizzle Uses Customer Research to Improve Our Products and Grow Our Business by Barrett Brooks

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