Sometimes the questions we get are tough and thought-provoking and we try not to shy away from them. It’s always good to push ourselves to dig deeper when the questions challenge us. 

Today, we answer questions about how to promote yourself genuinely, whether or not the customer is always right, how to do a crash course in design, how we’ve changed as ConvertKit has grown, and more!

Today’s Questions

• How do you promote yourself and your product in a genuine way? What are the best practices to cold call others? 
• They say the customer is always right. What asterisks would you put on the saying, if any?
• Can you please talk about how your experience/skills/creativity complement each other with regard to how you two run ConvertKit?
• ​A few weeks back, Barrett mentioned giving himself a 20-hour crash course in graphic design. I'd like to do the same thing. How would you design this? 
• From the point you started making money on your own to now having a company that makes almost $2M per month, how have your identities/characters changed?
• Pat Flynn's email today was about entrepreneurs and facing returning to school decisions in the wake of COVID. What thoughts do you have for people trying to decide what to do and balancing business?

Links

• From Impossible to Inevitable by Jason Lemkin and Aaron Ross
• How To Win Friends & Influence People by Dale Carnegie
• The First 20 Hours: How to Learn Anything . . . Fast! by Josh Kaufman
• Figma
• Meet Edgar
• Laura Reder on Twitter
• Creator Sessions

Creator of the Day

• Paperbell
• Pinch Of Yum

Resource of the Day

• Typespiration
• Expertise: Why You Need it & How to Get it by Barrett Brooks

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