Conflicts among clinical, IT, and administrative teams often come down to one key factor: a language barrier, says Jason Buchanan, MD, Clinical Informatics Officer at Baylor College of Medicine. In this podcast, he talks about how leaders can remedy this, and what it takes to truly “listen.”

Source: Q&A with Jason Buchanan, Part 2: “We Changed Our Model of Care Overnight.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.