The key to improving patient care is in changing the narrative, according to Peter Pronovost, Chief Clincal Transformation Officer at University Hosptials. “We need to stop believing that defects are inevitable, and start believing they’re preventable.”

Source: Q&A with Peter Pronovost, Part 1: “We Need to Evolve from Being Reactive to Being Proactive.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.