There’s no perfect recipe for turning around an organization, but there is an ingredient that needs to be in place, said Dennis Sutterfield, CIO at SUNY Downstate. “Without question, you have to be incredibly transparent. I want my team to know everything I know.” Recently, he spoke about the power of storytelling, the importance of “strategic investments,” and the unique challenges of urban healthcare.

Source: Q&A with SUNY Downstate CIO Dennis Sutterfield: “It All Starts with the Vision and the Message.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.