Qantas has joined the long list of major companies hit by cybercrime — this time, through a third-party contact centre platform. In this special Don’t Be A Sitting Duck episode, Leigh Kefford unpacks how customer data was leaked, what it means for businesses, and why vendor risk can no longer be ignored.

What You’ll Learn:

• Which customer details were compromised
• Why third-party platforms are your biggest hidden risk
• Steps to audit your vendors and protect your business
• What cyber insurers now expect as minimum standards