Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt to discuss the changes, why Qantas announced them and what this all means for frequent flyers.

 

Episode contents:

1:05 - Fortnightly news round-up

4:07 - Overview of Qantas Frequent Flyer program changes

8:48 - Status challenges (upcoming webinar)

10:38 - Interview with Mark Ross-Smith - changes to Qantas award availability & pricing

22:49 - Interview with Mark Ross-Smith - lifetime Qantas Platinum status

30:33 - Interview with Mark Ross-Smith - Qantas Points Club

 

Links:

AFF on Air Discussion thread - a dedicated AFF thread to discuss the podcast and ask questions

Major Qantas Frequent Flyer Changes – June 2019

Qantas Frequent Flyer forum on AFF

American Airlines Status Challenge Unlocks Qantas, Oneworld Perks

Webinar: How to earn top-tier Airline Status using Status Challenges (1 July 2019)

 

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

Qatar Airways Named World’s Best Airline in 2019

New Westpac Altitude Velocity Rewards Program

Fiji Airways Ends Adelaide Service

Delays to Virgin Australia Los Angeles Flights

Last Chance to Book Aer Lingus Award Flights