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QBRs That Don't Suck: Your Business Review Rescue Plan
What if your quarterly reviews became the meetings clients actually look forward to? The secret isn’t more slides—it’s flipping the script from backward-looking reports to future-building conversations.
James Ward from Clientshare reveals a 3-step rescue plan to transform QBRs from time-wasters into revenue-driving, trust-building power sessions.
Discover how top performers use ruthless focus, one-page magic, and client collaboration to make reviews their #1 growth engine.
Highlights
(Transformative tactics with timestamps)
- (0:00) From Chore to Growth Engine: Why QBRs are your secret weapon for expansions & renewals
- (1:00) The New Reality: How remote work made strategic reviews more valuable than ever
- (2:55) Measure to Treasure: 5 simple metrics that predict revenue risks & opportunities
- (4:07) The 3-Question Filter: Cut fluff! Every slide must answer: What? So what? What next?
- (6:14) Data on a Diet: Replace 80% of slides with one visual dashboard (Power BI/Tableau)
- (8:08) Feedback in Real-Time: Get client scores during the meeting—not weeks later
- (11:20) The Golden Framework: Measure → Build → Deliver (steal this blueprint)
- (16:00) Brevity Wins: Why “one page = one hour” is the elite account manager’s mantra
Resources
(Tools to build better QBRs)
- Your Business Reviews Suck (And Your Customers Know It): Check out Part 1 of the series to find out the problem with QBRs and why clients think they're a waste of time.
- Clientshare QBR Hub: Expert content on how to build the best business reviews.
- Quarterly Business Review Best Practices: Watch this video for nine ways to transform your QBR from boring to brilliant.
- James Ward on LinkedIn: Follow James for more tips on creating growth focused business reviews.
Your QBR Rescue Mission
(Start today in <10 minutes)
- Slash & Simplify: Apply the “What? So what? What next?” test to 3 slides in your next deck.
- Send Early, Win Big: Share decks 3 days pre-meeting with: “Come ready to discuss page 5!”
- Ask the Magic Question: End with: “What’s one thing that would make our partnership unstoppable?”
- Track What Matters: Note attendance, feedback scores, and action follow-ups in a simple spreadsheet.
Join the QBR Revolution
“Stop reporting history. Start building futures.”
- Become a QBR Hero: Join 100+ KAMs in The KAM Club → Live coaching + template library + deal playbooks
Your next review could be the one where clients say: “When’s our next meeting?” ✨
View all episodes
By Warwick BrownWhat if your quarterly reviews became the meetings clients actually look forward to? The secret isn’t more slides—it’s flipping the script from backward-looking reports to future-building conversations.
James Ward from Clientshare reveals a 3-step rescue plan to transform QBRs from time-wasters into revenue-driving, trust-building power sessions.
Discover how top performers use ruthless focus, one-page magic, and client collaboration to make reviews their #1 growth engine.
Highlights
(Transformative tactics with timestamps)
- (0:00) From Chore to Growth Engine: Why QBRs are your secret weapon for expansions & renewals
- (1:00) The New Reality: How remote work made strategic reviews more valuable than ever
- (2:55) Measure to Treasure: 5 simple metrics that predict revenue risks & opportunities
- (4:07) The 3-Question Filter: Cut fluff! Every slide must answer: What? So what? What next?
- (6:14) Data on a Diet: Replace 80% of slides with one visual dashboard (Power BI/Tableau)
- (8:08) Feedback in Real-Time: Get client scores during the meeting—not weeks later
- (11:20) The Golden Framework: Measure → Build → Deliver (steal this blueprint)
- (16:00) Brevity Wins: Why “one page = one hour” is the elite account manager’s mantra
Resources
(Tools to build better QBRs)
- Your Business Reviews Suck (And Your Customers Know It): Check out Part 1 of the series to find out the problem with QBRs and why clients think they're a waste of time.
- Clientshare QBR Hub: Expert content on how to build the best business reviews.
- Quarterly Business Review Best Practices: Watch this video for nine ways to transform your QBR from boring to brilliant.
- James Ward on LinkedIn: Follow James for more tips on creating growth focused business reviews.
Your QBR Rescue Mission
(Start today in <10 minutes)
- Slash & Simplify: Apply the “What? So what? What next?” test to 3 slides in your next deck.
- Send Early, Win Big: Share decks 3 days pre-meeting with: “Come ready to discuss page 5!”
- Ask the Magic Question: End with: “What’s one thing that would make our partnership unstoppable?”
- Track What Matters: Note attendance, feedback scores, and action follow-ups in a simple spreadsheet.
Join the QBR Revolution
“Stop reporting history. Start building futures.”
- Become a QBR Hero: Join 100+ KAMs in The KAM Club → Live coaching + template library + deal playbooks
Your next review could be the one where clients say: “When’s our next meeting?” ✨