The Quality Care Pharmacy Program (QCPP) is the quality assurance program in place for community pharmacies around Australia. Operating for more than 20 years, the QCPP ensures community pharmacies provide quality, safe, and consistent professional services and consumer care.

In October 2020, QCPP is introducing Quality Care 2020, the new accreditation framework for quality in community pharmacy. Quality Care 2020 is a contemporary program bringing together best-practice business operations with excellence in safe and quality care.

To learn more about the new program, in this episode, we are joined by Chloe Hennessy, QCPP National Manager, and Simon Blacker, Community Pharmacist and Chair of the QCPP Working Group, and a pharmacist who, back in 1999, was part of one of the first 200 pharmacies to be accredited under QCPP.

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