This episode is the second in a series on the Qualities of Leadership with a discussion of Confidence. Heather recounts how an early show of confidence in her by a mentor led to unexpected success in her legal career, (and how she was humbled even in that victory)

In this episode you’ll learn how best to build confidence in your team and employees, the importance of decisiveness in leaders and what to do when you’re not confident in your own abilities.


0:36 - Heather’s early days as a lawyer
6:12 - Decisiveness
7:51 - What decision-making model are you using?
10:30 - How do you build confidence?
12:10 - The fastest way to increase confidence