In this initial episode of Quality Bits, Lina talks to Steve Upton about the definition of quality, Cynefin, deleting the bugs (?!!!), and so much more.

Find Steve on:
- Twitter: https://twitter.com/steve_upton?lang=en
- LinkedIn: https://de.linkedin.com/in/stevejupton

Book recommendations:

• "Sources of Power: How People Make Decisions" by Gary Klein
• "Dynamics in Action: Intentional Behavior as a Complex System" by Alicia Juarrero 
• "Cynefin - Weaving Sense-Making into the Fabric of Our World" by Dave Snowden & friends
• "Complexity and Postmodernism: Understanding Complex Systems" by Paul Cilliers

Links to books are to Amazon and as an Amazon Associate I earn from qualifying purchases

Further reading recommendations for some mentioned concepts:

• Lina's Quality Foundations series: https://qualitybits.tech/writing/quality-foundations/
  • "What is Quality?" in Quality Foundations: https://qualitybits.tech/writing/what-is-quality 
• Harvard Business Review original article on Cynefin:
  "A Leader's Framework for Decision Making" by David J. Snowden and Mary E. Boone 
• On famous quote and faster horses problem: https://hbr.org/2011/08/henry-ford-never-said-the-fast 
• Lina's review of "Accelerate"  includes an explanation of 4 key metrics: https://qualitybits.tech/writing/book-impressions-accelerate#4-key-metrics 

Follow Quality Bits host Lina Zubyte on:
- Twitter: https://twitter.com/buggylina
- LinkedIn: https://de.linkedin.com/in/linazubyte
- Website: https://qualitybits.tech/

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