In episode 111 of This Week in Quality, co-hosts Ben Dowen and Simon Tomes welcome Christine Pinto and Jesper Ottosen to the stage for a lively conversation about the role of quality feedback in modern software teams. The group explore how testers and quality advocates can influence product direction early, not just through testing artefacts, but through meaningful conversations, shared understanding, and timely insights.

The panel discuss why testing artefacts such as test cases and plans can become outdated, heavy to maintain, and sometimes disconnected from the real value testers bring. Instead of collecting documents for the sake of documentation, they focus on the usefulness of feedback loops, learning through collaboration, and asking the right questions at the right time. Christine and Jesper share stories from their own experience where feedback changed decisions, shaped better outcomes, and reduced waste.

Throughout the episode, Ben and Simon spark discussion with a quick quiz on leadership ideas from recent Leading with Quality conversations. The guests reflect on shifting perceptions of testing, influencing teams without authority, and supporting quality as a shared responsibility. It is an energetic, thoughtful session that encourages listeners to prioritise learning, alignment, and improvement over artefacts that no longer serve a purpose.