Steve dives into the importance of having a “quality over quantity” mindset in business. Despite the positive impact of social media, Steve revealed that a hundred loyal supporters are more beneficial for a company than having a thousand followers on Instagram. Steve also shares that it is essential for business owners to develop products and services over producing the same items to maintain customers. Steve shares that a business may lose consumers when the owner drives up the cost for a product. However, the decision allows companies to focus on improving the quality of the service.