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Quest's Exploration
Quest's Exploration episodes
- Episode 16: Interest Earning Share Accounts
Join us as our special guest, Jordan Temple, joins us to talk about ways your money can make money using the various interest earning share accounts. Money market accounts, certificates of deposit, interest bearing checking accounts, and more can help our member/owners earn more using their deposits at the credit. Jordan helps educate us on interest options, reduced penalties, benficiaries, and more.
Links:
- Share Rates
— Current Share Account interest rates of return- Certificate Rates
— Current rates of return for certificates of deposit.- Savings Products at Quest FCU
— Take a look at all of our savings account options.22 min - Episode 17: ATM Networks
Listen in as Jordan Temple joins us again for a discussion about our ATM network offerings as well as a few electronic services available to member/owners. We touch on branch and offsite ATMs, shared branching ATM options, fee-free ATMs, MobiMoney, and more!
Links:
- Access
— One-stop link to the "ACCESS" page of our website for all services referenced in this episode!14 min - Episode 15: Building a Credit Score
In this episode of Quest Exploration, co-hosts Matt Jennings and Brian Sprang talk with Krane Stahler, VP of Consumer Lending, and Jessica Shepherd, VP of Real Estate Lending, as they discuss how to establish and build a great credit score. Listen to the tips and tricks provided that will help you flex your credit muscle.
Links:
- Transcript
— Read a transcript of this episode.- Quest FCU Lending Services
— Quest FCU Lending Services- ID Protect
— ID Protect Services offered by Quest Federal Credit Union. Identity and credit monitoring services.27 min - Episode 14: Quest Board of Directors
Listen to Exploration as co-hosts Matt Jennings and Brian Sprang discuss the Board of Directors with Sarah Wirbel, Board President. Sarah Wirbel was recently appointed as Board President and has served on the Board of Directors for many years. Listen as Sarah discusses the way in which the board serves the member/owners of the credit union in a leadership capacity.
Links:
- Board of Directors
— A current list of the Quest FCU Board of Directors- Transcript
— Read the transcript of this episode.23 min - Episode 13: Member Business Lending
Shannon Allmon, VP of AG Quest, joins Matt & Brian to discuss and introduce the Quest Federal Credit Union member business lending process. AG Quest helps member business' with lending tools for equipment, operating costs, SBA, and more!
Listen in as Shannon helps to introduce the AG Quest member business lending program from Quest FCU. Lots of great information inside for our local small businesses and family farmers.
18 min - Episode 12: Student Lending
In this episode of Exploration, Matt & Brian discuss the student lending program offered by Quest Federal Credit Union. This episode is especially helpful for prospective college students and their parents/guardians.
Krane Stahler, VP of Consumer Lending, joins Matt & Brian to discuss the program and what is required, as well as, what should be considered when looking for additional monies to be used for higher education.
Links:
- Quest Student Lending
22 min - Episode 11: Real Estate Lending
In this episode of Exploration, VP of Real Estate Lending, Jessica Shepherd joins Matt & Brian to discuss home loans, equity lines, and more!
Jessica walks us through the many details surrounding applying for and working with Quest Federal Credit Union in order to secure financing to purchase a home! This is a great episode for anyone looking to begin the home ownership process.
Links:
- Quest FCU Real Estate Lending
32 min - Episode 10: NCUA Share Insurance
In this episode of Exploration, Matt & Brian discuss the NCUA Share Insurance that guarantees each member with safe funds, up to $250,000 in coverage per account.
Links:
- National Credit Union Administration
— NCUA, or National Credit Union Administration, oversees credit union activity in the United States.- NCUA Share Insurance Estimator
— Use this estimator to determine if you are sufficiently covered based on your deposits at any credit union, insured by the NCUA.15 min - Episode 9: Consumer Lending
On this episode of Exploration from Quest Federal Credit Union, Krane Stahler (VP of Consumer Lending), joins Matt and Brian to discuss consumer loans - autos, boats, RVs, motorcycles, credit cards, as well as signature loans for unexpected needs or consolidation. In addition, we discuss establishing a credit score, credit score restoration, and more.
Krane goes into detail about the approval process, pre-approvals, electronic signatures, debt protection, and ID Protect services as well.
Links:
- Quest FCU Lending Options
- Debt Protection Brochure
— For members who like to enroll in our new Debt Protection program, ensuring a sense of relief should an accidental disability or death, as well as involuntary unemployment strike the borrower, payment protection options will be available beginning March 1, 2021. Download the PDF to preview the coverage options. (Links to PDF)- Electronic Signatures
— Sign your loan paperwork electronically and finalize your loan with Quest FCU quickly and easily! Read more about electronic signatures with Quest.- Online Loan Application
— Ready to get a loan application started? We'll help you get started online, once submitted, you'll be contacted by a member of our loan team shortly after submission!35 min - Episode 8: Card Services
In this episode of Exploration, Matt & Brian are joined by Maryah Simon and Paige Wallace to discuss Quest FCU's card services department - this includes discussions on debit and credit cards, additional card services, fraud alerts, travel alerts, and other helpful tips about how to take advantage of electronics payment services with Quest Federal Credit Union.
Quest Federal Credit Union offers member-owners the opportunity to obtain MasterCard backed debit and credit cards, as well as Health Savings Account (HSA) cards, prepaid cards, and other forms of electronic payment methods. In addition, Quest Federal Credit Union's card services department, headed up by Maryah Simon, Card Services Coordinator, talks about fraud protection methods, travel alert notices that aid in avoiding temporary card blocks due to unexpected use outside your homebase, MobiMoney card services tool, and digital wallet services, like Apple Pay, Android Pay, Samsung & Google Pay.
For card services and to report card issues, during business hours, please contact:
Quest Card Services: 1-833-307-4199
For card services after hours, please contact:
Lost/Stolen Cards: 1-800-528-2273
Report Fraud: 1-800-808-6402
Card Activation: 1-866-619-0245Card Services: 1-866-664-9364PIN Changes: 1-877-267-6914 - (must have current PIN)Links:
- Travel Alert Notices
— When you're planning to vacation, travel for business, or just get away, be sure to let Quest know. We can indicate to the card fraud department that you'll be away from your normal spending location(s), and you'll be able to use your card(s) freely!- Fraud Prevention Services
— For members who have experienced fraud, or who may be concerned about potential fraud, fill out the Fraud Alert form and submit your information to our card services department. We'll work to resolve.- MobiMoney App
— Download the MobiMoney app today and add your QUEST FCU debit and credit cards to begin receiving push notification alerts about transactions. Users can also turn on and turn off their card(s) as desired based on preference. With MobiMoney card controls, you are in full control of your QUEST FCU debit and credit cards.29 min
About Quest's Exploration
From the publisher's feed
Quest Federal Credit Union presents Exploration, a podcast to help inform our member/owners, staff, board of directors, and the public about us and what's going on! Co-hosts, Brian Sprang, CIO and…
Matthew Jennings, CEO, as well as other assorted guests will help educate and inform listeners on a semi-regular basis of what's happening at Quest FCU. Thank you for listening!