Replay tough conversations on a loop in your head? In this under-10-minute Quick Lift, Betsy Hamm recaps communication expert Sarita Maybin’s simple scripts for saying the hard thing without being the office villain. You’ll learn how to use Sarita’s AIR framework (Awareness, Impact, Request), swap blamey “you” statements for confident “I/we” language, and upgrade one everyday line like “I noticed…” / “I’m wondering…” so you sound clear, not cruel.

Perfect for women in leadership who want more confidence, stronger executive presence, and fewer 3 a.m. “I wish I’d said that differently” replays.