The average ransomware cost is $312,493. That number has increased 171% compared 2019. Why does it still work? What we have to do to stop it? How, in 2021, can a criminal organization have a customer service division? Yes, that’s right, customer service. Join Ron and Chris for this ransomware discussion. 

Note: After additional research we discovered that an investigation determined that the woman that lost her life, did not die due to the ransomware and would have perished regardless of the attack. 

Key Takeaways:

00:57 What is ransomware?

02:39 Who gets attacked?

04:53 Criminal service with customer service

07:43 The history of Ransomware

11:45 Immutable

14:40 Use 2-factor authentication!

16:32 Chris’ take on the future of ransomware

19:20 Ron’s future predictions

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This episode is sponsored by Axonius