Summary

Quinn shares his inspiring journey from working at a sandwich shop in Tallahassee to becoming a top-producing mortgage loan officer at Movement Mortgage. He reflects on the early challenges of entering the mortgage industry with no prior experience, the importance of mentorship, and the turning point when he committed to taking massive action. Quinn emphasizes the value of customer service, operational efficiency, and adapting to market shifts. He discusses leveraging CRM tools like More, maintaining visibility through social media, and hosting customer appreciation events to build lasting relationships. His story illustrates how discipline, strategic thinking, and a service-first mindset can drive sustained growth.

5 Practical Application Steps

1. Build Strong Mentorship Relationships Seek out experienced professionals who can guide you through early challenges and accelerate your learning curve.

2. Use Social Media Consistently Stay top-of-mind with clients and referral partners by sharing relevant, engaging content and success stories.

3. Host Annual Customer Appreciation Events Create memorable experiences for past clients to deepen relationships and encourage referrals.

4. Implement CRM Tools Like More Use systems to track communication, manage leads, and ensure team alignment for scalable growth.

5. Monitor Key Performance Metrics Track metrics like days to closing to deliver timely service, build trust, and differentiate yourself in the market.

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