This week, we're joined by Rachel O'Donnell, our COO at Milestone Mortgage Solutions. We get candid about the messy, chaotic early days of Milestone and how we built a well-oiled machine by letting go of control and trusting the team. This episode is packed with honest advice on leadership, culture, and why listening to every voice, even the newest one in the room, is key to building a business that lasts.

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