In this episode of the Radical Innovators podcast, host Frank Congiu sits down with Shurawl Sibblies, Executive Vice President and CHRO of MetLife.
Shurawl shares her non-traditional journey to HR leadership and tells us how MetLife champions a people-first strategy that focuses on empowering talent to learn and grow. She then dives into the critical importance of listening to employees, and explains why employee surveys are the key to taking action, building trust and boosting employee satisfaction.

Key highlights include:

• Learn how MetLife creates opportunities for people to embark on unexpected career paths.
• Understand the power of listening to talent and driving change.
• Hear about the crucial role of employee surveys in building trust and satisfaction.
• Plus, find out why Shurawl says her grandmother is her biggest mentor.

Tune in for plenty of wisdom and insight into working at the intersection of people, data, and strategy!

How do the world’s most elite firms transform "human capital" into a measurable competitive advantage?

In this episode, we sit down with Matthew Breitfelder, partner and global head of human capital at Apollo. Managing a sprawling ecosystem of over 70 portfolio companies, Matt has a front-row seat to what drives outperformance in high-stakes environments.

Matt reveals why he views empathy as a rigorous analytical tool, how Apollo uses sports psychology to sharpen its competitive edge and why the "soft stuff" is actually the hardest — and most profitable — part of modern business.

Key highlights include:

• The mental game: why elite investors are adopting the mindfulness and visualization techniques of pro athletes
• Predicting performance: how to distinguish signal from noise in your organization to find growth opportunities
• The "Chess not Checkers" philosophy: a masterclass in coaching for high-performance cultures

Tired of HR being relegated to a back-office "function?" Then join us for an inspiring conversation with Ola Snow, CHRO of Fortune 16 healthcare giant Cardinal Health, who proves that HR must not only have a seat, but the most important seat at the table.

In this episode, Frank Congiu sits down with Ola to dive deep into how she spent almost 24 years relentlessly focusing on business leadership first and building an authentic, mission-driven culture.

This episode is packed with practical strategies for any HR leader or talent professional looking to leverage authenticity and hoping to create a high-trust, high-performing organization.

In this episode of Radical Innovators, we’re joined by Payal Sahni, the chief people experience officer and executive vice president at Pfizer. 

She shares her unique career path, from studying Psychology to finding her way into HR, and how her experiences have shaped her into a more collaborative and adaptable leader. 

Payal also discusses Pfizer's approach to cultivating a culture of curiosity and adaptability, highlighting its intentional focus on internal talent development and how it is leveraging new tools and strategies, including AI, to enhance the employee experience and drive business innovation.

Join us for an inspiring conversation with Allison Ausband, EVP and chief people officer at Delta Air Lines. Allison began her 40-year journey with Delta as a flight attendant. She shares how this unique, frontline-first perspective shapes Delta's "people-first philosophy" and drives their commitment to culture as their single greatest competitive advantage. 

Discover Delta’s high-return practice of "listen, act and respond," the power of cultivating a shared, empathetic culture (even on humanity's worst days), and how they tangibly recognize employees through programs like their industry-leading profit-sharing pool. 

This episode is a masterclass in leading from the front and making direct investments in your workforce to achieve unmatched performance.

Join us for this incredible conversation on the Radical Innovators podcast, with Lisa Chang, EVP and global chief people officer at Coca-Cola. Lisa shares her journey to the C-suite and the strategic shift underpinning Coca-Cola's innovative "Thrive" talent strategy, which prioritizes dynamic experiences and self-directed growth over rigid career paths.

Discover how this iconic brand is:

• Embracing Generative AI to enhance the employee experience and streamline internal processes
• Focusing human capital on "headwork" and "heartwork" — the essential skills that cannot be automated
• Cultivating a strong culture of community and pride to attract and retain global talent

Lisa's insights offer a compelling look at how a global leader is adapting its workforce and culture for the future of work.

In today's episode, Frank Congiu is joined by Carolyn Roach, CHRO at XPO, one of the largest logistics companies in North America. Carolyn shares her unique career journey, which has included purposeful pivots into industries like finance and fiber optics. She discusses what it means to lead with authenticity across different workforces, from corporate offices to frontline drivers.

Carolyn also details how her team is using a "field first" mindset to redefine its talent strategy and why she believes modern HR leaders must be equal parts strategist, operator and storyteller. The conversation also covers the integration of AI, how to encourage teams to experiment without fear and the importance of empowering employees with new technology. This episode is for anyone curious about leading cultural change and staying grounded in an evolving industry. 

In today’s episode, Frank Congiu sits down with Matt Walter, CHRO of Medtronic, for a compelling conversation on reimagining talent strategies in the face of rapid digital transformation.

Matt shares his journey from aspiring sports psychologist to global HR leader, and unpacks how Medtronic is evolving its approach to talent — shifting from traditional FTE models to a dynamic, skills-first strategy that embraces gig talent, tech integration and purposeful culture building. 

If you're looking for real insights into how leading organizations are future-proofing their talent models while staying grounded in purpose, this one's for you.

In this energizing episode of the Radical Innovators series, Frank Congiu sits down with Jacqui Canney, chief people and AI enablement officer at ServiceNow, one of the most influential voices reshaping the future of work. Jacqui’s career spans iconic brands, and now she’s leading the charge in merging cutting-edge AI with human-first leadership.

Jacqui shares the radical moves she’s making in her bold new role, the mindset shift HR needs in the digital era and why AI is not about replacing people, but unlocking their full potential. 

Whether you're a CHRO, a business leader or simply curious about the evolving world of work, this episode delivers powerful, practical insights on scaling impact and driving growth through tech-enabled people strategies.

Radical Innovators host Frank Congiu, has an insightful conversation with Stephanie Kramer, CHRO of L’Oréal USA, to explore how one of the world’s most iconic beauty brands is reinventing its people strategy for a world that’s anything but business as usual.

Stephanie brings a refreshing, deeply human approach to HR — rooted in her unconventional journey through marketing, general management, authorship, and now, executive leadership. She shares how L’Oréal empowers people managers, redefining hybrid work as a mindset — not just a model — and building a culture of feedback, growth and resilience.

Whether you’re in HR, leadership or just curious about what powers culture in high-performing organizations, this conversation is rich with insights that will help you lead with intention in complex times.