Episode 261: Technology is supposed to make our work easier but we are not always smarter about how we work. IT expert Brian Scott of Clear Tone Consulting is back for another fun discussion on technology for associations and this time we are talking Automation. To have a solid tech stack that serves the needs of the organization we need to practice system oversight and conscious decision making. However, it's people using those tech stacks so we need to be aware of Shadow IT, aging systems, technical debt, process debt, and Oompa Loompas driving Bentleys. That last phrase relates to artificial intelligence - find out how by listening to this conversation that will help you de-stress when it comes to your system management! What gets in the way of you working smarter? Share a comment!