This episode: We always talk about data but do we REALLY talk about data and its importance as one of our most valuable assets? Our databases are full of intelligence that can inform how we serve our stakeholders and help us make better decisions. But many times the data is not clean, maintained consistently, or includes JUNK data. (Yes, I said it. JUNK.) My guests Daniel Elacqua of Strategico Consulting and Gwen Garrison of High Sierra Insights shared their insights to thoughtfully collect and update your data so that your organization shines. We discussed creating a culture of operational stewardship and how to tell the stories that are hidden gems within our databases. From creating member personas to whether or not to keep the records of deceased members, we cover the high points of data governance and how you can implement a process to collect and curate data that informs and supports your organization's mission. What is your biggest challenge when it comes to data governance? Share a comment!

Season 5 Episode 13 | Series Episode 190