This episode: One of the most important things we can do for our members is create an exciting, fulfilling member experience. But how do we do that?? Cue Amanda Kaiser, author of "Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community"! Amanda shares the findings from her in-depth research with over 400 association members, and breaks down her Six Stages of Member Engagement. This wide ranging and fun conversation is chock full of great advice and examples on helping members create a personalized and memorable experience. Don't have your copy yet? It publishes on February 14 (just in time for Valentine's Day!). Get your preview here, and then order your copy -- you won't regret it. What do you find challenging about supporting member engagement? Share a comment!  

Season 5 Episode 5 | Series Episode 182

Radio Free 501c formerly Nonprofit Conversations