Norman Jardine, Principal Adviser in Human Resources, met DGT staff on 23.09 in preparation of the Commission's new HR Strategy. Why an HR strategy now, why a consultation process? Norman explains. The COVID crisis will have an impact on the future of work in the Commission. What is a fair deal for staff who are expected to be ever more flexible in working hours, space arrangements and limited in staffing numbers? What could be the new normal? Find out about the discussion.