Modernization sits at the heart of Florida's procurement transformation. Jessie Marks, Florida's Chief Procurement Officer, shares her fascinating 18-year journey from part-time administrative assistant to CPO, revealing how the relationship-building and clear writing skills from journalism perfectly translated to crafting thoughtful procurements and saving taxpayer dollars. Marks details how her team leverages AI technology, cloud-based solutions, and automated reporting systems to increase efficiency while maintaining transparency. The cloud-based platform they've implemented provides real-time updates on active solicitations and contracts, eliminating the guesswork and bottlenecks that once plagued their process. Rather than making decisions in a vacuum, Florida's approach emphasizes data-driven strategies and stakeholder buy-in.

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