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Visit Splashtop Website - https://www.splashtop.com/home
Stephen Ng is an accomplished professional with extensive experience in building and leading high-performing organizations across Service Delivery, Support, Call Centers, Technical Support Escalations, and Critical Account Management. He has a strong background in managing technical support operations domestically and internationally, leveraging existing resources and driving transformative changes to reduce costs, enhance revenue, and meet targeted margin goals.
Stephen is a results-oriented, process-driven leader known for developing actionable plans that meet service delivery performance commitments, ensure customer satisfaction, and contribute to overall company success.
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HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other --- https://www.hdilocalchapters.org
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Bytes and Banter Podcast Team
Creative Producer/Host: Rocky McGuire - https://www.linkedin.com/in/rockymcguire/
Executive Producer: Terri Oropeza - https://www.linkedin.com/in/toropeza/
Associate Producer: Colleen Rush - https://www.linkedin.com/in/colleen-rush-3603241/
Associate Producer - Daniel Guinto - https://www.linkedin.com/in/daniel-guinto-7b723630/
Technical Producer: Dustin Canter - https://www.linkedin.com/in/dustincanter/
Podcast Operating System: https://www.PodTechs.com
Post-Production: https://www.PodTechs.com
By Produced by PodTechsVisit Splashtop Website - https://www.splashtop.com/home
Stephen Ng is an accomplished professional with extensive experience in building and leading high-performing organizations across Service Delivery, Support, Call Centers, Technical Support Escalations, and Critical Account Management. He has a strong background in managing technical support operations domestically and internationally, leveraging existing resources and driving transformative changes to reduce costs, enhance revenue, and meet targeted margin goals.
Stephen is a results-oriented, process-driven leader known for developing actionable plans that meet service delivery performance commitments, ensure customer satisfaction, and contribute to overall company success.
----------------------------------------------------------------------------------------------------------------------
HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other --- https://www.hdilocalchapters.org
-----------------------------------------------------------------------------------------------------------------------
Bytes and Banter Podcast Team
Creative Producer/Host: Rocky McGuire - https://www.linkedin.com/in/rockymcguire/
Executive Producer: Terri Oropeza - https://www.linkedin.com/in/toropeza/
Associate Producer: Colleen Rush - https://www.linkedin.com/in/colleen-rush-3603241/
Associate Producer - Daniel Guinto - https://www.linkedin.com/in/daniel-guinto-7b723630/
Technical Producer: Dustin Canter - https://www.linkedin.com/in/dustincanter/
Podcast Operating System: https://www.PodTechs.com
Post-Production: https://www.PodTechs.com