Rand mistakenly leaves a note saying that he "beat up" a stranger's car in Italy, then later struggles to find his parked car, leading to a surprising conversation with the hotel valet.

The co-founder of SparkToro and Moz, Rand Fishkin and his wife Geraldine visit "the family" in Europe and get a deal on a high end hotel in the off season, but will there be savings when Rand crashes into a vehicle on their drive down the Amalfi Coast?

In this second episode of The Guest Cast, hosts Andy and Tyann discuss how family heritage and hospitality skills are intertwined into the guest experience.

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