Learn about the latest in robotic process automation (RPA) and the value of a holistic approach to avoid random acts of automation that can impede your progress on your road to digital transformation.

Random Acts of Automation and Other Pitfalls on the Road to Digital Transformation

Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. 

Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.

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Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.

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Random Acts of Automation and Other Pitfalls on the Road to Digital Transformation

Random Acts of Automation and Other Pitfalls on the Road to Digital Transformation